1650 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how the 1650 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy with transparency and responsibility.
Last Updated: 1 January 2026
Information We Collect
When you register and use the 1650 platform, we collect several categories of information to ensure our services operate reliably and securely. This information is collected directly from you or automatically as you use the platform.
Account Information
This includes your full name, email address, phone number, date of birth, and username provided during registration. This information is used to verify your identity and manage your account on the platform.
Device & Browser Information
We collect technical data such as device type, operating system, browser type, IP address, and language settings. This data helps us optimise the user experience, particularly for mobile users in Malaysia.
Payment Information in MYR
To process deposits and withdrawals in MYR (RM), we collect transaction-related information such as your chosen payment method (e.g. FPX or TNG eWallet), transaction amount, and transaction time. We do not store full card numbers or sensitive banking details directly — all payment data is handled through encrypted payment providers.
Usage Data
We record platform usage activity such as pages visited, session duration, bets placed, and interactions with platform features. This data is used to improve the user experience and detect any unusual activity.
How We Use Your Information
The information we collect is used for clearly defined and limited purposes. We do not use your data beyond the scope outlined in this policy.
- Verifying user identity and preventing fraud during registration and login.
- Processing deposits and withdrawals in MYR securely and accurately.
- Providing relevant and effective customer support whenever you reach out to us.
- Sending account-related notifications such as transaction confirmations, security updates, and bonus offers relevant to your activity.
- To meet applicable legal and compliance requirements.
- Analysing aggregated usage patterns to improve platform products and services.
We will not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
Cookie & Tracking Usage
The 1650 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform to help us improve our services.
- Functional Cookies: Saving user preferences such as language and region settings to deliver a more personalised experience.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data Storage, Security & Sharing
Your personal data is stored on servers protected by SSL encryption and strict technical security measures. Access to this data is restricted to staff who require it to carry out their responsibilities.
Retention Period: We retain your personal data for as long as your account remains active. Once an account is closed, data will be kept for the period required by law before being securely deleted.
Third-Party Sharing: 1650 may share data with select third parties only in the following limited circumstances:
- Payment service providers that process MYR transactions on our behalf.
- Relevant authorities where required by law or court order.
- Technical service providers who assist in operating the platform infrastructure, bound by strict confidentiality agreements.
User Rights, Policy Changes & How to Contact Us
Right to Access & Correction
You have the right to request a copy of the personal data we hold about you at any time. If you find any information that is inaccurate or outdated, you may request a correction through customer support in your account. We will process correction requests within a reasonable timeframe.
Right to Erasure
You may request the deletion of your account and personal data. However, certain information may need to be retained to meet legal obligations or to resolve any pending transactions before the deletion is fully processed.
Privacy Policy Updates
1650 reserves the right to update this Privacy Policy from time to time in line with legislative changes, industry practices, or service improvements. Any material changes will be communicated to active users via account notifications. The last updated date will always be displayed at the top of this page.
How to Contact Support
If you have any questions about this Privacy Policy or wish to exercise your rights as a user, you can reach our support team at: [email protected]. You may also review FAQ section for answers to general enquiries about privacy and account security.
Your Privacy is Our Priority
The 1650 platform is committed to protecting the security and privacy of every Malaysian user. Register your account with confidence, or log in to manage your privacy settings today.